Terms and Conditions
1. Company Information
These Terms and Conditions apply to the use of the website and services provided by Perfume Idea.
Company Name: Perfume Idea
Address: Eindhoutsebaan 56, 2450 Meerhout, Belgium
Email: info@perfume-idea.com
Website: www.perfume-idea.com
Registration Number: 1029263436
TAX Number: BE1029263436
2. Acceptance of Terms
By accessing or using the Perfume Idea website, customers acknowledge and agree to these Terms and Conditions as a condition for using our services and website.
These Terms and Conditions are intended to provide transparency and clarity for both the customer and Perfume Idea. Nothing in these terms is intended to limit or override mandatory rights granted to consumers under applicable Belgian or European consumer protection laws. In all cases, Belgian law shall apply where legally required.
If you do not agree with any part of these terms, please do not use this website.
3. About Our Services
Perfume Idea is an online webshop specialised in the resale of authentic perfumes and fragrance-related products, with a focus on Middle Eastern fragrances.
We aim to provide accurate product descriptions, pricing, and availability information. However, slight variations in packaging, bottle design, or product details may occur depending on suppliers or manufacturers.
4. Orders and Acceptance
When placing an order on our website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information provided during checkout is accurate and complete.
- You are authorised to use the selected payment method.
Perfume Idea reserves the right to refuse or cancel orders in cases including, but not limited to:
- Suspected fraud or unauthorised transactions
- Incorrect pricing or product information
- Product unavailability
- Violation of these Terms and Conditions
If an order is cancelled after payment has been received and the item is not shipped yet, the customer will be refunded accordingly.
5. Prices and Payments
All prices displayed on the website are in Euros (€) and may include or exclude VAT depending on the customer’s location and applicable legislation.
Payment must be completed before orders are processed and shipped. We reserve the right to change prices at any time without prior notice.
Accepted payment methods are displayed during checkout.
6. Shipping and Delivery
Perfume Idea aims to process and dispatch orders as quickly as possible. Delivery times may vary depending on the destination country, courier services, holidays, or unforeseen delays.
Customers are responsible for providing accurate shipping information. Perfume Idea is not responsible for delays, lost parcels, or additional costs resulting from incorrect addresses provided by the customer.
Risk of loss or damage transfers to the customer upon delivery.
7. Returns and Refunds
Customers have the right to return their purchase within 14 days after receiving the product, in accordance with European consumer protection laws.
a. Return Period
You may request a return within 14 days of receiving your order.
b. Conditions for Returns
Returned items must:
- Be unused
- Be in their original sealed packaging
- Include all original components and packaging
For hygiene and safety reasons, opened fragrances cannot be returned unless the product is defective.
c. Return Procedure
To initiate a return, please email us at info@perfume-idea.com and wait for further shipping instructions.
Please include:
- Your order number
- The product you wish to return
- The reason for the return
d. Refunds
Once the returned product is received and inspected, a refund will be issued using the original payment method.
e. Return Shipping
Unless the product is defective or incorrect, the cost of return shipping is the responsibility of the customer.
f. Damaged or Incorrect Products
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue.
8. Product Authenticity
Perfume Idea only aims to sell authentic products sourced from trusted suppliers and distributors. Brand names, trademarks, and product images remain the property of their respective owners.
9. User Conduct
By using this website, users agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorised access to the website or its systems
- Upload or distribute malicious software or harmful content
- Copy, misuse, or reproduce website content without permission
- Interfere with the proper functioning or security of the website
Perfume Idea reserves the right to restrict or terminate access for users who violate these rules.
10. Intellectual Property
All content on this website, including text, branding, logos, graphics, images, and website design, is protected by intellectual property laws and may not be copied, reproduced, or used without written permission from Perfume Idea or the respective rights holders.
11. Limitation of Liability
Perfume Idea shall not be held liable for:
- Indirect or consequential damages
- Loss of profits, business, or data
- Delays or interruptions beyond reasonable control
- Technical issues, website downtime, or third-party service failures
Our liability shall always be limited to the amount paid by the customer for the relevant order, to the extent permitted by law.
12. External Links
This website may contain links to third-party websites for informational purposes. Perfume Idea is not responsible for the content, policies, or practices of external websites.
13. Privacy
Customer data is handled in accordance with applicable privacy and data protection laws. Please refer to our Privacy Policy for more information regarding the collection and processing of personal data.
14. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Belgium.
Any disputes arising from the use of this website or services provided by Perfume Idea shall fall under the jurisdiction of the competent courts in Belgium.
15. Changes to These Terms
Perfume Idea reserves the right to update or modify these Terms and Conditions at any time without prior notice.
The latest version will always be available on our website.
16. Contact Information
If you have questions regarding these Terms and Conditions, you may contact us at:
Perfume Idea
Eindhoutsebaan 56
2450 Meerhout
Belgium
Email: info@perfume-idea.com
Website: www.perfume-idea.com
Phone: +32 468 16 45 53
